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12 Tips to Increase User Feedback

June 4th, 2010

User feedbackWhen you start out with a new software product, you may find it difficult to get feedback from users. Here are 12 ways to get more feedback.

1. Release a Beta

Launch a beta release, either publicly or by invitation-only, to gather feedback before a major release. This helps you discover major problems before releasing major changes.

2. Ask other developers

If you hang out somewhere online with other developers, ask them for feedback or offer a free license in exchange for testing and comments. ASP members frequently get valuable feedback from knowledgeable colleagues in the ASP newsgroups.

However, keep in mind that colleagues are often more knowledgeable than your average user and may provide a different kind of feedback than a typical computer user. Read more…

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